Cancellation of the order before sending
FlexPlus recognizes the importance of protecting your personal data, whatever its nature. For this reason, we have developed a set of security measures aimed at protecting your data. The user, by registering or purchasing online, expressly guarantees to FlexPlus their consent to use their personal data and address, as well as the data relating to their purchases and forms of payment.
The customer has 14 calendar days to return the product, and must fill out the document below, in order to facilitate the process. In addition, you must inform FlexPlus, in the place of the returns, in the site..
This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order).
You’ll need to write to us with notice of your cancellation. Please send us an e-mail with all the details abaut what went wrong and why you want to return your item..
Email us: firstname.lastname@example.org